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Boost customer experience and optimize infrastructure with computer vision

Computer vision empowers telecommunications technicians to quickly scan for compliance and anomalies at a work site, while customers get self-service vision support that cuts handling times.

Cell tower against the sky
Telecommunications

Vision AI is transforming businesses

Customers across the board are solving complex challenges and driving meaningful impact.

See customer stories
  • Automotive customer

    $10 million

    Saved by automatically detecting defects on the production line

  • Logistics & freight company

    90%

    Less time spent manually tracking shipping inventory

  • Building materials supplier

    60%

    Lower customer return rate with improved product quality

Visual support is increasing customer satisfaction

Computer vision empowers technicians to scan for compliance and anomalies at a work site, while customers get self-service vision support.

  • Survey terrain for new assets

  • Analyze drone footage to maintain cell towers

  • Quality control for technicians

  • Virtual assistance for customers

Playbook

The Vision AI Center of Excellence Blueprint

  • A catalog framework to deploy faster
  • Avoid stalls with a maturity model
  • Staff smartly to build, scale, and maintain operations
  • Assess instantly with a 10-question diagnostic
Cover of the Vision AI Center of Excellence Blueprint playbook.

Enterprise-ready management

Streamlined deployment for large-scale computer vision environments.

An edge device monitoring dashboard on Roboflow displaying system stats, two active data streams with performance metrics, and a section indicating no cameras are discovered.
  • Manage hundreds of devices

    Monitor the status of all streams and devices in one console, track inference volume, modify settings, and push updates remotely.

  • Granular access controls

    Single Sign-On (SSO) integration streamlines user authentication, while role-based access control provides granular permissions settings for admins.

  • Secure & compliant infrastructure

    Data is protected by enterprise-grade security features, such as encryption at rest and transit, SOC 2 Type 2 compliance, and HIPAA-ready infrastructure.

Predictive maintenance and network optimization

Telecom companies analyze drone footage to test network LTE coverage and maintain cell towers. Computer vision can recognize patterns, detect anomalies, and send alerts by automatically processing drone footage, regardless of weather and lighting variables.

Drone inspecting a tower

Improve customer interactions

Massive amounts of support requests for installation and troubleshooting issues can bog down customer support teams. Computer vision can power a self-service customer support experience with visual assist technology, drastically reducing hold and handling times.

Visual customer support

Continuously improve and scale your model after implementation

As a centralized management tool for your datasets, Roboflow allows you to deploy your model and scale it as you collect more data. Once your model is live, Roboflow can help you improve its accuracy and even add additional items to detect.

Model improvement

Improve model quality with less data

Roboflow helps you get the most out of the data you've already collected. Roboflow holds SOC 2 Type 2 certification and PCI compliance.

  • Tiling: slice high-resolution images into smaller images so your model can detect small objects, patterns, or fine details. Crucial when assessing telecom infrastructure.
  • Labeling and training integrations: direct integrations with the most popular labeling and training services.
  • Augmentations: simulate different camera angles, lighting, contrast, and weather without uploading more images.
  • Version control: dataset versions let you experiment rapidly with various labeling and training tools.

Scalable, reliable, and secure.

Roboflow is built for security, with enterprise grade infrastructure and compliance always in mind.

  • Compliant with SOC 2 Type 2 requirements.
  • Data is encrypted in transit and at rest, with SSL transport receiving a grade A+ rating from Qualys
  • HIPAA Compliant infrastructure, including the ability to execute BAAs
AICPA SOC 2 Type 2Encrypted SSL transportGCP marketplaceAzure marketplaceHIPAA compliantAWS ML software partner
Start where you are

Speak with an AI expert

Our team will help you start solving business problems on the first call.

  • Solution architecting
  • Live demonstration
  • Pricing and specifications
  • Feasibility assessment

Over 16,000 organizations build with Roboflow.

Rivian
Pella
Chobani
USG Corporation
BNSF Railway
American Woodmark
Outcomes
Patrick Industries
Peer Robotics